FAQ

Do we need to book in advance?

Yes. If you attend the tour when you have not received confirmation from us that the tour will go ahead for the date and time you require, then you do so at your own risk. We can not guarantee a place will be available to you.

What happens if there is bad weather on the night of the tour?

We will run the tour rain or shine. However, in very rare circumstances, we may postpone a tour if there are severe weather warnings issued by the Met Office.

Why do you need a contact number?

It is important that we have a contact number for you - preferably a mobile number - so that we can contact you in the rare event that the tour needs to be postponed.

Is there much walking during the tour?

The locations where each of the tales are told are spaced quite evenly along the tour route. Walking between locations lasts between 2-5 minutes at a time. The entire route spans up to 1500m.

How do I get to the tour?

View the map on our contact page to see the different tour locations.

How long do the tours last?

The tours last for 1 hour and 15 minutes providing you make it out alive of course.

How do I pay for the tour?

Payment for the tour can be made online, via telephone with a card or you can come to see us at our office: 33 Anchor Courtyard, Albert Dock, LIVERPOOL L3 4AS

Is there a minimum age?

We would recommend the Hope St Shivers for children aged 8 and up however we don’t have a tight restriction on age limit, we do stress that this is a ghost tour and the aim is to scare, so parents please use your discretion. You know your children best. The Auld City Shivers is for an older age group of 14 and upwards as this tour may leave a lasting impression.

What is the maximum number allowed in one group?

The maximum total group size we can take on one tour is 40 people. However, if your group size is larger than this, we can run multiple tours on one night to accommodate you.